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The Caloundra City 4wd Club is a family friendly four wheel drive club located on Queenslands Sunshine Coast. Established 1994 by a group of locals wanting to get out and enjoy the coasts bushland and beaches

Complaints policy

Where a member of the club or a member of the general public raises a formal or informal complaint directly with 4WD Adventure Club Sunshine Coast Inc., 4WD Adventure Club Sunshine Coast Inc will make every effort (within their control) to resolve the issue directly and in a timely manner.

Generally, issues of concern are resolved with open dialogue at this stage. Where the participant is satisfied with the resolution, 4WD Adventure Club Sunshine Coast Inc will take action to produce the outcome agreed between the complainant and 4WD Adventure Club Sunshine Coast Inc

Where the matter cannot be resolved by this method, or where the matter concerned is beyond the jurisdiction of 4WD Adventure Club Sunshine Coast Inc., it is appropriate for the complainant to escalate the complaint to an external dispute resolution process.